Have questions, feedback, or just want to say hi?
We’d love to hear from you.
@oxour.sleep
Business Hours
Monday – Friday, 9am – 6pm (SGT)
We usually reply within 1 business day.
Shipping & Returns
Shipping Information
- We currently ship within Singapore only.
- Orders are processed within 1–2 business days.
- Delivery usually takes 2–4 business days after processing.
- You’ll receive a tracking number via email once your order is shipped.
Shipping Fee
- Flat rate: S$3.50
- Free shipping on orders above S$50
Returns & Exchanges
Due to the nature of our product, we are unable to accept returns once the item has been opened or used.
However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@oxour.net, and we’ll be happy to assist you with a replacement or refund.